HVAC contractors lose 50%+ of web leads to slow response

Industry research shows leads contacted within 5 minutes are 21x more likely to book than leads contacted after 30 minutes. The average HVAC first-response time is 47 hours. That's pipeline evaporating every day — leads going to whichever competitor replied first.

Source: InsideSales Lead Response Management Study

How Latchpin Works

Three simple steps. No setup work on your end.

Lead Arrives

Email, web form, or text, wherever your leads come in.

AI qualifies, replies in your voice, books to your calendar all in under 60 seconds.

Emergencies escalate to your phone instantly. Everything else is handled.

Latchpin Handles it

Your business thrives

Frontline

Cancel anytime. No setup fee. 14-day refund guarantee.

Live in 48 hours

Standard maintenance and tweaks

Price

$2,000/month

One done-for-you AI automation

Up to 1,000 lead interactions monthly

Command

For contractors who want the whole back-office on autopilot.

Up to two active automations

All Frontline benefits included

SMS support

Quarterly business review (After initial launch month follow up)

Priority build queue (24-48 hours)

Higher capacity

$3,000 Monthly

Common questions

What if AI errs?

We offer a 7-day shadow mode with human review and a kill switch.

Will leads know?

No, the AI replies in your voice using samples you provide.

What if I cancel?

Cancel anytime with one click in the Stripe portal—no contracts or hassle.

How fast to go live?

You can be live within 48 hours from intake.

Is support available?

Yes, email support is included with all plans.